COVID-19 / CORONAVIRUS RESPONSE
As a provider of critical power infrastructure, we need to be able to keep the lights on. The safety of our employees, members and community is our top priority while continuing to provide safe, reliable electricity. Our office remains open, however we ask that guests follow Governor Walz's executive order mandating the wearing of face masks/coverings when visiting our facility as well as adhering to social distancing protocols.
For members that prefer to do business remotely, please contact us by calling (218) 444-2540 or (800) 955-6083 or emailing us at firstname.lastname@example.org with questions as many of our services can be completed electronically.
Our Lobby is Open for Business
Attention: Masks or face coverings are no longer required when entering our facility.
Beltrami Electric Cooperative is open for business. We continue to take special measures to protect all visitors and employees as the COVID-19 pandemic continues.
Hours of operation are 8 a.m. until 4:30 p.m., Monday through Friday.
We're Taking Extra Precautions:
- We have installed clear acrylic sneeze guards at our front counter
- We have enhanced cleaning and disinfecting procedures throughout our offices
- We have provided face masks, gloves and sanitizing products to our employees
For members who wish to prefer to do business remotely, give us a call at (218) 444-2540 or (800) 955-6083 or email us at email@example.com. Our Member Services Department is available Monday through Friday, 8 a.m. to 4:30 p.m. as many of our services can be completed electronically.
We thank you for your continued patience while we work through these new protocols.
Roger Spiry Community Room
June 2, 2021: Our Community Room is now open to the public, with limited capacity of 50 percent (35 persons).
Account Management During COVID-19
We are encouraging everyone to stay as up-to-date on their payments as possible, however we understand that there may be circumstances now impacting your ability to pay due to COVID-19. We are working with members by arranging payment plans and can help direct you to assistance that may be available. Members can manage their account online through SmartHub, including view/pay your bill, monitor your energy use, report an outage, submit a service request and more.
Minnesota Housing announced that RentHelpMN is open and accepting applications. RentHelpMN makes it possible for eligible renters to get caught up on overdue rent and utilities dating back to March 13, 2020. It also makes provisions for those at risk of falling behind on rent payments due to the COVID-19 pandemic. To apply for RentHelpMN, click the above image or call 211. The 211 helpline has staff available to answer questions, 8:00 am - 8:00 pm, Monday through Saturday.
Note: Tribal members should contact their tribal government for assistance available to them.