COVID-19 / CORONAVIRUS RESPONSE
As a provider of critical power infrastructure, we need to be able to keep the lights on. The safety of our employees, members and community is our top priority while continuing to provide safe, reliable electricity. Our office remains open, however we ask that guests follow Governor Walz's executive order mandating the wearing of face masks/coverings when visiting our facility as well as adhering to social distancing protocols.
For members that prefer to do business remotely, please contact us by calling (218) 444-2540 or (800) 955-6083 or emailing us at firstname.lastname@example.org with questions as many of our services can be completed electronically.
Our Lobby is Open for Business
Attention: Masks or face coverings are now required when entering our facility, per Governor Walz' executive order 20-81. Please help us comply with this mandate by wearing a mask/face covering. Visitors are encouraged to practice social distancing and follow floor signage.
Beltrami Electric Cooperative is open for business. We are taking special measures to protect all visitors and employees as the COVID-19 pandemic continues.
Hours of operation are 8 a.m. until 4:30 p.m., Monday through Friday.
We're continuing to closely monitor the latest developments regarding COVID-19 and following recommendations from local and state officials, including the CDC.
We're Taking Extra Precautions:
- We have installed clear acrylic sneeze guards at our front counter
- We have added social distancing markers to our lobby floors to help keep visitor at least 6 feet apart
- We have enhanced cleaning and disinfecting procedures throughout our offices
- We are requiring employees who interact with members to wash or sanitize hands frequently
- We have provided face masks, gloves and sanitizing products to our employees
For members who wish to prefer to do business remotely, give us a call at (218) 444-2540 or (800) 955-6083 or email us at email@example.com. Our Member Services Department is available Monday through Friday, 8 a.m. to 4:30 p.m. as many of our services can be completed electronically.
We thank you for your continued patience while we work through these new protocols.
Line crew personnel are working on new service construction, maintenance work and annual line inspections in the following townships: Guthrie, Hagali, and Roosevelt. Crews will be in BEC pickups, and will be inspecting overhead equipment, padmount transformers (that green box in your yard), as well as reading meters at locations. We ask that members please practice social distancing and stay at least 6 feet away from crews.
Roger Spiry Community Room
In March 2020, we closed our Community Room to the public and we have extended this closure until further notice. We appreciate your understanding during this time.
Account Management During COVID-19
We are encouraging everyone to stay as up-to-date on their payments as possible, however we understand that there may be circumstances now impacting your ability to pay due to COVID-19. We are working with members by arranging payment plans and can help direct you to assistance that may be available. Members can manage their account online through SmartHub, including view/pay your bill, monitor your energy use, report an outage, submit a service request and more.